Privacy Policy

Alfrech Scent Ltd Privacy Policy

What data do we collect?

Alfrech Scent Ltd only collects essential data in order to process your order. We collect the following data:

• Personal identification information (Name, email address, billing address, shipping address, phone number, payment information, etc.).

How we collect your data?

You directly provide Alfrech Scent Ltd with all of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How we use your data?

Alfrech Scent Ltd collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products we think you might like.

Alfrech Scent Ltd will share your data with any third-party companies.

When we process your order, it may be necessary to send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your Personal Information via this link: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

On rare occasions we may need to share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

How we store your data?

Alfrech Scent Ltd securely stores your data and ensure appropriate security precautions are taken.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Marketing

From time to time we will send you information about products and limited editions that we think you might like, as well as information about occasional product collaborations with other companies. If you have agreed to receive marketing, you may always opt out at a later date.

You also have the right at any time to stop Alfrech Scent Ltd from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us on the details below.

Your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request a copy of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Alfrech Scent Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email info@alfrechscent.co.uk or write to us at Alfrech Scent Ltd, Bedford Heights, Brickhill Drive, Bedford, MK41 7PH

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit www.allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – we use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – we use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We do not share this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Privacy policies of other websites

Alfrech Scent Ltd website will contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. All updates to the policy will be featured on this web page.

How to contact us

If you have any questions about the privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via the details provided below:

Email us at: info@alfrechscent.co.uk

Or write to us at: Alfrech Scent Ltd, Bedford Heights, Brickhill Drive, Bedford, MK41 7PH